FAQs

1. Can I bring my own cigars to Santana?
Yes, you're welcome to bring your own cigars.

2. Do you host private functions or events?
We’re selective with private events as it’s important for us to stay open for our regulars. While we don’t host them often, we may be able to accommodate depending on the event’s details. Feel free to get in touch.

3. Do you accept bookings?
Yes. Weekday bookings are usually flexible, while weekends can be more limited due to demand. Visit our Bookings page or reach out directly if you have any questions.

4. How is the rooftop in winter?
Winter’s no issue at Santana. The space is thoughtfully protected from the elements, with gas heaters and a menu of hot cocktails and drinks to keep you warm and comfortable.

5. Do you serve coffee?
Yes — nothing too fancy, just espresso. Our regulars love it with a cigar.

6. Is Santana good for date nights?
Absolutely. Santana’s moody lighting, curated drinks, and rooftop atmosphere make it ideal for a memorable date night.

7. How do I get to Santana?
Find us via Melbourne Place laneway. Look for the “Rooftop Bar” sign and head up the stairs to Level 3.

8. Do you have lift or wheelchair access?
Unfortunately, we do not have wheelchair access at this time.

9. Do you allow underage guests?
No, Santana is strictly 18+.

10. Do you accept walk-ins?
Yes, walk-ins are always welcome.

11. Do you serve food?
No — due to Victorian regulations, food isn’t permitted in smoking areas.